Shipping Policy
We strive to deliver your orders as quickly and efficiently as possible through our trusted shipping partners.
- Delivery Areas
We ship to all governorates across Egypt. - Delivery Time
– Cairo & Giza: 1 to 3 business days
– Other governorates: 2 to 5 business days
– Delivery times may vary during peak seasons or public holidays. - Shipping Fees
– Shipping fees are calculated based on the destination and order weight
– The final shipping cost will be clearly displayed before completing your purchase - Order Processing
– Orders are prepared within 24 hours after confirmation
– Orders are handed over to the shipping company within the next business day at most - Order Tracking
– A tracking number will be provided once your order is shipped
– You can track your shipment directly through the shipping company - Failed Delivery Attempts
If the delivery attempt fails:
– The shipping company will contact you to reschedule delivery
– If there is no response, the order may be canceled - Inspection Upon Delivery
– Please check your order upon delivery before accepting it
– If there is any visible damage, kindly refuse the shipment and contact us immediately - Important Notes
– Delays may occur due to unforeseen circumstances beyond our control (e.g., weather conditions)
– We are not responsible for delays caused by incorrect or incomplete shipping information - Contact Us
Customer Service Team
Email: [Support@jouffee.com]
Phone: [+20 101 8888 508]
Address: [Haram, Giza, Egypt]
We are committed to providing you with the best shopping experience ❤️